These Terms and Conditions (“Terms”) govern the use of the services provided by MAMMI (“we,” “us,” “our”) to clients who participate in our pre-natal and post-natal fitness programs (“Client” or “you”). By booking, attending, or engaging with any services provided by MAMMI, you agree to abide by these Terms and Conditions.
1. Eligibility and Medical Clearance
- Pre-Natal Clients: Our pre-natal fitness services are available to clients who are pregnant and have received approval from their healthcare provider to participate in physical activity. You agree to provide us with documentation of this approval upon request.
- Post-Natal Clients: Post-natal fitness services are available to clients who have recently given birth. You are required to have received clearance from your healthcare provider to resume exercise after childbirth. We recommend waiting at least 6 weeks (or as advised by your doctor) before beginning post-natal fitness programs.
- Client Responsibility: You acknowledge that you are responsible for disclosing any health conditions, injuries, or complications related to your pregnancy or post-pregnancy status. It is your responsibility to inform your trainer of any changes to your health or fitness level throughout the program.
2. Booking and Cancellation Policy
- Booking: To secure a spot in any pre-natal or post-natal fitness program, booking and payment are required in advance. You may book online or through our designated booking system.
- Refund Policy: All payments for services are non-refundable, except in the case of medical emergencies, or other extenuating circumstances. Refunds will be considered on a case-by-case basis at our discretion.
3. Health and Safety
- Physical Limitations: You must inform your instructor of any injuries, limitations, or discomfort prior to participating in any fitness sessions. If you experience any pain, dizziness, or discomfort during a session, you agree to stop immediately and seek appropriate medical advice.
- Liability Waiver: By participating in any fitness program with MAMMI, you acknowledge and accept the inherent risks associated with physical activity, especially during pregnancy and post-pregnancy. You release MAMMI, its employees, contractors, and affiliates from any liability for injury or harm that may occur as a result of your participation.
- Informed Consent: You understand that the exercises and routines in our pre-natal and post-natal programs are designed to promote health and fitness but may not be suitable for all individuals. You are responsible for discussing your specific fitness needs and limitations with your instructor.
4. Program Modifications and Adaptations
- Customizing Plans: We tailor our fitness programs to each client’s individual needs, but the effectiveness of the programs depends on the client’s adherence to the exercises and lifestyle recommendations provided. Modifications or alternative exercises will be made if necessary based on your health status and fitness goals.
- Instructor Discretion: All trainers have the right to modify exercises and sessions based on your health and fitness levels, and they may recommend refraining from certain activities for safety reasons.
5. Confidentiality and Privacy
- Personal Information: MAMMI will collect personal and medical information from clients solely for the purpose of creating safe and effective fitness plans. This information will be kept confidential and will not be shared with third parties without your consent, except as required by law.
- Privacy of Health Data: We comply with privacy laws and regulations, including those related to health information (such as HIPAA in the U.S., or GDPR in the EU). By booking our services, you consent to the collection and use of your personal health data as outlined in our privacy policy.
6. Program Availability
- Session Availability: Fitness sessions are available based on availability and may be subject to change due to factors such as instructor availability, holidays, or changes in demand. We will notify you in advance of any changes to your scheduled sessions.
7. Code of Conduct
- Behavior: You agree to maintain a respectful and positive attitude during all sessions and communicate openly with your trainer. Disruptive behavior, including but not limited to abusive language, harassment, or unsafe practices, will not be tolerated and may result in the suspension or termination of services without refund.
- Punctuality: Arriving on time for your sessions ensures that you get the most benefit from your program. Late arrivals may result in shortened sessions, and no extra time will be given to late clients.
8. Payment and Fees
- Pricing: All fees for services are outlined on our website or in our pricing guide. We reserve the right to change prices with prior notice. Payment is required before the start of each session or for packages in advance.
- Payment Methods: We accept payments via bank transfer or card. All payments are non-transferable and non-refundable, except as outlined in our refund policy.
9. Termination of Services
- Termination by You: You may choose to discontinue your program at any time. However, you will not be entitled to a refund for unused services.
- Termination by Us: MAMMI reserves the right to terminate services for any client who does not comply with these Terms, engages in unsafe or disruptive behavior, or fails to disclose important health information. In such cases, no refund will be issued.
10. Limitation of Liability
- Health Risks: You understand and acknowledge that fitness programs, especially pre-natal and post-natal programs, involve physical exertion that can pose risks of injury. You agree to assume all risks and waive any claims for personal injury or damages arising out of your participation.
- Indemnity: You agree to indemnify and hold harmless MAMMI, its trainers, employees, and affiliates from any liability, loss, or damages resulting from your participation in our fitness programs.
11. Amendments to These Terms
- We reserve the right to modify these Terms at any time. Any changes will be communicated to you, and your continued participation in our services constitutes acceptance of the updated Terms.
By signing up for or participating in services provided by MAMMI, you acknowledge that you have read, understood, and agree to these Terms and Conditions.